Smart strategy. Flexible support. Real results.
At Ownly CX, owned channels are the most powerful tools in your marketing mix. With the right strategy and support, they can fuel sustainable growth, deepen customer relationships, and unlock long-term value.
We build thoughtful, flexible partnerships designed to meet you where you are and help you move forward with clarity, momentum, and measurable results.
Why Our Clients Choose Us
Channel Focused, Not Channel Fatigued
We specialize in the highest-performing areas of your marketing mix, email, SMS, and customer experience. These are the channels you own, and we help you maximize every touchpoint.
No Extra Headcount Required
Think of us as an extension of your team, strategic where it matters, tactical when it counts, and always aligned with your goals. Access senior-level insight without taking on a senior-level salary.
Flexible by Design
Whether you need a full-service partner, a strategy consultant, or support to train your internal team, our model is tailored to your current team's needs, bandwidth, and budget.
The Bottom Line
When your marketing feels more reactive than strategic, we help you reset.
When your programs need more consistency and smarter targeting, we step in.
When you are ready to turn owned channels into a reliable growth engine, we get to work.
FAQ
What is "Owned Channel Optimization"?
Owned Channel Optimization is the process of improving the performance of the channels you control, like email, SMS, and your website, to drive more revenue. We audit, refine, and execute strategies so these channels consistently deliver sales and customer engagement.
How is Ownly CX different from other marketing agencies?
We focus exclusively on owned channels. We don’t spread our services across paid ads, social media, or SEO. Our expertise is in making email, SMS, and your website journeys perform better, and we handle both strategy and execution to deliver real, measurable revenue results.
Do you only work with e-commerce brands?
Our primary focus is on small to midsize eCommerce and DTC (Direct-to-Consumer) brands because those businesses benefit the most from owned channel optimization. We’re happy to talk to any business that wants to improve revenue from email, SMS, and their website.
How long does it take to see results?
Most clients start seeing measurable engagement, conversions, and revenue improvements within the first 30 to 60 days after optimization begins. Our goal is to unlock revenue quickly and then keep growing it over time.
Will you work with our internal marketing team?
Yes. We can operate as a full-service partner or work alongside your internal team to execute strategies, optimize campaigns, and even train your team for long-term success.
Do you require long-term contracts?
No. We believe in earning your business month after month. We offer flexible engagement options tailored to your needs and growth goals.
What platforms do you work with?
We work with all major email and SMS platforms, including Klaviyo, Listrak, Postscript, Attentive, Omnisend, and more. We’ll also help optimize your website’s customer journey, regardless of the platform.
How do we get started?
Simple. Contact us or book a free consultation. We’ll review your current owned channel setup, identify revenue gaps, and map out a plan to help you grow.